Frequently Asked Questions
Why are there sometimes variations in the chocolate's taste, texture, appearance, etc?
The simple answer is that we handcraft our chocolates in small batches. Many variables can influence how chocolate will behave. Variations between batches can be caused by temperature and humidity. Sometimes difference are a result of natural variations in the ingredients. For instance, sometimes the coffee we use may vary slightly in roast, or the fresh fruits and vegetables vary in sweetness or heat.
While we strive to make our chocolates consistent from one batch to next, the nature of hand crafted chocolates is the occurrence of subtle variations. We think that these variations make life just a little more interesting.
May I pick up my order in your store?
Yes, you may — we will even feed you free samples when you stop by the shop. Just choose ‘In store pick-up’ in the shipping options when you check out. If for some reason you are unable to choose ‘In store pick-up’, send us an email at firstname.lastname@example.org with your information and we will take care of it.
Do you give free samples?
Of course. Feeding you chocolate is what we do best. Stop by our shop and we will let you taste all of the chocolate flavors in stock.
Are these really vegan and gluten free?
Yes they are. We make our truffles with coconut cream as a base. No dairy, no wheat, no joke.
Are these really doctor made?
Yep. The owner, Melissa Berry is an N.D. (naturopathic doctor).
Will these really cure my chocolate addiction?
No. On the contrary, after having our chocolates, you will be more likely to want eat more chocolate than before.
Are you sold in my area?
Will you ship to my country?
Yes, if you are willing to pay to have the chocolates packaged and shipped properly. Shipping overseas can take a long time and expose the chocolates to extreme conditions. Because there are no preservatives in our chocolates, these extreme conditions can have a negative effect on our products. Therefore, shipping out of the United States may require additional packaging and postage. Please contact us to discuss your specific needs.
What is your shipping policy?
We ship anywhere in the United States. Typically we ship on Thursdays. If you place an order on Thursday, it may not be shipped until the following week. We are happy to expedite your order if you need it quickly. Choose Priority Mail Express shipping (overnight delivery) during checkout and your order will leave our facility within 24 hours Monday through Thursday. Please note that we are closed on Mondays and orders placed on Monday will be received on Tuesday.
Although we ship using priority mail, we cannot be held responsible for shipments delayed by the postal service. We have no control over packages once they leave our shop and therefore cannot guarantee delivery times.
We recommend that you choose warm weather shipping if the temperature at your destination is above 75 degrees. While choosing this shipping option will not guarantee against temperature related damage, it is often effective in protecting the chocolate.
Are you a nut free facility?
The machine that we use to coat our truffles is not exposed to nuts, other than coconut. However, we are developing a line of chocolates that contain nuts. These nut filled chocolates will be molded, and will not be in contact with our nut free machine.
Are your chocolates soy free?
We do not add soy to our chocolates. However, the chocolate that we use in the ganache for the center of our truffles contains soy lecithin. Our sugar-free chocolate bar is completely soy free.
Can you make custom flavors?
Of course we can! We love creating custom flavors. Contact us and let us know what you have in mind.
Can you cater our event?
Yes. Contact us and we will work out the details.
Are you some religious organization or something?
No. The “Mission” of ‘Missionary Chocolates’ is to build a complimentary, integrated naturopathic healing center.
Is there a way that I can volunteer?
Most likely. Just contact us and we can talk about it
Can I carry your chocolates in my store?
You may absolutely carry Missionary Chocolates in your store. Contact us and we will have you carrying our chocolates in no time.
Can I interview you or write a review about your chocolates?
Yes. Just email Melissa at email@example.com and we can set something up.
Do you have sugar free chocolates?
Yes! Our sugar-free dark chocolate bar is sweetened with all natural organic monk fruit, a non-glycemic sweetener.
Where are you located?
Our address is 2712 NE Glisan, Portland, OR 97232.